Adviser Partners Support

• Flexible working, with 2 days in the office per week
• Great opportunity to build your experience in a supportive organisation
• Market leading benefits, including 4 Wellbeing days per year

At Kiwibank, we’re committed to making Kiwi better off. As we continue to support more customers through our adviser network, we’re looking for an Adviser Partners Support specialist to provide exceptional service to our Home Loan partners and key internal stakeholders.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us.  Where making an impact matters. 
As Adviser Partners Support, you’ll work closely with stakeholders across the business internally and externally to support the Home Loan application process from an operational and service perspective.

This role demands a high level of accuracy, sound judgement, effective communication, and a strong commitment to service excellence.

You’ll be responsible for:

• Entering accurate data into our core systems,
• Checking applications to ensure minimum compliance requirements have been met,
• Liaising with Adviser Partners, helping ensure communication is clear, professional, and timely.

You’ll be part of a team that supports each other, works at pace, and takes pride in getting things right the first time.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us.  Where your expertise matters.
We’re looking for someone who enjoys being organised, building trusted relationships, and providing practical support that helps customers, Adviser Partners, and colleagues move forward with confidence.

You will bring:

• Strong administration skills, with high attention to detail,
• A self-managing approach, with the ability to prioritise, multitask, and take ownership of your work,
• Good judgement, critical thinking, and the ability to make sound recommendations within your authority or discretion,
•  A growth mindset, resilience, and a willingness to learn, adapt, and keep developing.

You do not need to tick every box here to be considered! Above all we are looking for someone who embodies Kiwibank’s purpose and values, (Ngā Kauwaka), and someone who thrives in a vibrant and inclusive work environment. 

Tono mai | Apply Now – Join our Kiwibank team and grow your career in an environment where you can belong.
Applications close on Sunday 16 August.

Ko tātou tēnei - Hei hāpai ake i a koe | This is us.  Where you matter.  
Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.