Assistant Head Housekeeper
Ardencote Manor - Hiddenwell |
Luxury Wellness Retreat
Full-Time | Permanent
Estimated Start Date: 12 October 2026
Salary: £31,000 per annum
Join our Housekeeping team and
help us deliver an exceptional luxury guest experience
We’re looking for an experienced
and enthusiastic Assistant Head Housekeeper to support our Head Housekeeper in
leading the day-to-day operation of our Housekeeping department.
As Assistant Head Housekeeper,
you’ll help ensure our guest bedrooms, public areas and back-of-house spaces
are beautifully presented and consistently meet our luxury standards
What you’ll be doing
-
Supporting the Head Housekeeper with the smooth
day-to-day running of the department
- Leading, motivating and supporting our housekeeping
team
- Allocating daily workloads and help coordinating
the team
- Inspecting bedrooms and public areas to ensure
exceptional standards
- Monitoring room turnaround and help keep operations
running efficiently
- Responding to guest requests and feedback
professionally
- Working closely with Front Office and other
departments
- Supporting rotas, recruitment, onboarding, training
and team development
- Helping manage linen, cleaning products, equipment
and departmental stock
- Promoting safe working practices and ensure Health
& Safety and COSHH procedures are followed
- Step in and provide hands-on support whenever the
team needs you
What we’re looking for
- Must have previous housekeeping experience within a
hotel or hospitality environment
- Must have experience supervising, leading or
supporting a team
- Must have high standards and excellent attention to
detail
- Must have a positive, supportive and hands-on
leadership style
- Must have excellent organisation and communication
skills
- Must have the ability to stay calm and organised in
a busy environment
- Must have a passion for delivering exceptional
guest experiences
- Must have a good understanding of Health &
Safety and safe working practices
- Luxury hotel or spa experience would be a real
advantage
Additional Information
- Full-Time position working 5 out of 7 days per
week - including weekends and public holidays
- 40 hours per week
- Salary: £31,000 per annum
- Estimated Start Date: 12 October 2026
- Applicants must have the legal right to work in
the UK at the time of application and throughout their employment. Please note
that we are unable to provide visa sponsorship now or in the future for this
position
What We Offer
- Complimentary Spa Day on work anniversaries at any
of our company spas
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our
venues
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On-line Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment
with loads of development opportunities
Join Hiddenwell
At Hiddenwell, we believe
exceptional guest experiences begin with exceptional people
If you are passionate about
excellence, thrive in a luxury hospitality environment, and are ready to lead a
dedicated team committed to creating unforgettable guest experiences, we would
love to hear from you
Apply today and become part of
the Hiddenwell journey