Join us
as a Head Waiter at The Dorchester's The Artist Bar, recently recognised as one of ‘The
Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the year –
London’ at the 2024 AA Hospitality Awards. We continually strive to build and
nurture a culture where inclusiveness is part of our DNA, reflected in our
values of passion, personality, respect, working together, and creativity. We
believe that a variety of perspectives enriches our culture and drives our
success.
We care
about your career and are proud to have the absolute best people in the
industry. When you
join us as a Head Waiter at The Dorchester Hotel, you will have a unique
opportunity to excel in your field. You will learn from your fellow Legends and
our award-winning learning academy to achieve the highest standards in craft,
service, and leadership.
What you’ll do
As a Head
Waiter, you'll enjoy your work and take pride in delighting our guests:
- You will
be responsible for delivering the ultimate 5-star experience ensuring that all
guest needs are fulfilled during their visit or stay. This will include running
a station of 3-5 tables, taking orders, making sure all billing is correct, having
advanced menu knowledge, ensuring the restaurant is kept clean and tidy whilst
following all standards of procedures that are in place to ensure our guests
receives nothing but the best experience.
- You’ll
also show flexibility and creativity in dealing with our guests’ special requests
and in dealing with challenges that may arise during the day.
The items
shared are the essence of a day in the life of a Head Waiter, but we’ll make
sure you are provided with specifics on how we care for our hotel.
The
operational hours of work are shift-based and may be subjected to change. These
currently set as:
- Monday to
Saturday: 06:00 - 01:15
- Sunday: 06:30
- 01:15
What you’ll bring
Essential Skills and Experience
- Previous experience in a similar role - at
least 1 year within the Luxury Hospitality sector
- Intermediate to advanced food and beverage
knowledge
- Advanced to Fluent in the English language
Preferred Skills
- Strong
ability to upsell products
- WSET Certification
What you'll get
-
Complimentary Stays: Enjoy
complimentary stays with breakfast at Dorchester Collection Hotels every
year.
-
Discounts with our
hotels, and benefit from discounts at various high street and online
shops
-
Employee Perks: Enrol
from day 1 into the Royal London Private Pension scheme (we contribute 8%
towards your pension); Benefit from seasonal ticket loan, rental deposit
scheme, private financial advice, and eye care vouchers.
-
Training and Development: Advance
in your career by accessing various apprenticeships from Level 2 to
Hospitality Degree Level 5. We partner with outstanding nationally
recognised Apprenticeship providers.
-
Social Events:
Participate in vibrant social events, including a summer party, winter
ball, pub quizzes, and cultural and milestone recognition celebrations.
-
Referral Bonus: Earn a
£1000 bonus when you recommend a friend.
-
Well-being Support: Access
immediate well-being advice because we care about our employees.
We celebrate diversity and are
committed to creating an inclusive environment for all employees and
applicants. If you need us to do anything to support you during the recruitment
process (such as adjustments to how you apply, alternative formats of
information, or adjustments to the assessment process itself), please do call
People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that
we can discuss how we can support you through this process.
