Why Presbyterian Senior Living?
Presbyterian Senior Living is a mission-driven, not-for-profit organization dedicated to providing compassionate, vibrant, and supportive communities.
The CHRO will play a critical role in shaping the workforce of the future while ensuring that PSL remains a trusted leader in aging services.
The Chief Human Resources Officer (CHRO) is a key member of the Executive Leadership Team, responsible for developing and executing a comprehensive people strategy that aligns with Presbyterian Senior Living's mission, vision, and values. This leader will foster a highly engaged, mission-driven workforce that supports exceptional service delivery, organizational growth, and a culture of compassion, respect, and accountability. The CHRO provides strategic leadership in talent management, culture development, workforce planning, leadership development, employee engagement, and compliance across all PSL communities and corporate functions.
Key Responsibilities:
Strategic Leadership
- Serve as a trusted advisor to the President & CEO and Executive Team on all Human Resources related matters
- Develop and implement a long-term HR strategy that supports PSL's growth, workforce sustainability, and retention goals
- Align HR initiatives with organizational priorities including occupancy growth, service, excellence, and operational performance
- Lead enterprise-wide workforce planning including succession planning and leadership pipeline development
Culture & Employee Engagement
- Champion PSL's mission -driven culture rooted in compassion, integrity, and respect
- Drive employee engagement strategies that position PSL as a Great Place to Work and employer of choice
- Lead initiatives that support inclusion, diversity, and belonging
- Partner with operational leaders to strengthen team member experience and retention through timely and effective communication
Talent Management & Development
- Oversee recruitment, onboarding, and retention strategies
- Implement leadership development programs that enhance capabilities and support career growth
- Ensure effective performance management systems
- Advance training and professional development initiatives
Total Rewards & Benefits
- Design and manage competitive compensation and benefits programs
- Oversee employee wellness initiatives including EAP and behavioral health resources
- Ensure equity and consistency in compensation practices
Compliance & Risk Management
- Ensure compliance with all employment laws and regulations
- Oversee policies related to employee relations and workplace conduct
- Partner with legal and compliance teams on HR matters
HR Operations & Systems
- Lead optimization of HR processes, systems, and analytics
- Utilize data-driven insights to inform workforce strategy
- Oversee HR functional areas including employee relations, benefits, and HRIS
Partnership & Collaboration
- Collaborate with community leaders and corporate teams
- Support workforce strategy and board-level initiative
- Foster strong relationships with external partners
Qualifications:
- Master's degree in Human Resources, Business Administration, or related field required.
- 10-15 of progressive HR leadership experience
- Experience in healthcare, senior living, or nonprofit environments preferred
Knowledge & Skills:
- Expertise in talent management, organizational development, and workforce strategy
- Strong knowledge of employment laws and HR best practices
- Strategic thinker with strong business acumen
- Exceptional communication and leadership skills
Leadership Competencies:
- Mission-Driven Leadership
- Strategic Thinking
- People Development
- Collaboration & Influence
- Execution & Accountability
- Innovation